Shipping policy
FREE SHIPPING ON ORDERS OVER $50
HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?
The actual shipping time and delivery date may vary depending on the local postal service in your area. You can refer to the standard shipping time below:
- On average, orders usually ship after 1-7 business days from the date the production started.
- US orders may arrive approximately 3-10 business days after being shipped.
- International orders may arrive in your country 1-3 weeks after being shipped
FREQUENTLY ASKED QUESTIONS
I think my package is lost - what do I do?
If your package has been marked delivered for more than 14 days, we recommend you reach our directly to the carrier for more information.
Can I change the shipping address on my order?
If you have not already received tracking information, there is a chance we can change your shipping address. Please reach out to marbledmeltsco@gmail.com for more information. If your package is already in transit, you will need to contact the carrier to help with rerouting your package.
REFUNDS
We will replace or refund products damaged during shipment if photographic proof of damage is submitted to Marbled Melts CO within 7 days of delivery.
You may return your unused products for a full refund of your purchase price, less shipping and handling, within 14 days of delivery.